This is the time of the year we look back and reflect on what we achieved – and what not. Trying to do so in an honest way can be painful. What tangible results remain, if we leave all the fluff off? Just the facts, no wishful interpretations, no stories, no fake news.
I personally believe there are few things that will always stand the test of the fact checker. One of them is having made a patient or family feel better by letting them experience our empathy and being with them not only as factual content expert, but as a trustworthy human being and guide in a difficult situation. We all try this every day. Sometimes we succeed. Sometimes we don’t, despite trying hard. Not infrequently this is emotionally draining; some of us may have contemplated at times to stop trying or have been tempted to retract to acting purely as technicians. While understandable, I strongly believe that only by trying to do our job as both, human beings and expert professionals, do we serve our patients to the best of our abilities. And that’s why we went into Medical School, isn’t it?
The uncertainties coming with the current changes in our health care system do not help coping with these challenges inherent to our profession either. Manage to Budget, Consolidation, building up Shared Health on the health care side, a new budget model and budget cuts at the university side: all disrupt how we are used to doing business as academic physicians. I know that these ongoing changes are perceived by many as negative, stressful and, at times, demotivating, to say the least. I am not denying that it can be overwhelming, but let me remind you that change is absolutely necessary to bring our business, whether health care delivery or academia, back on track to sustainability.
And let me remind you that changes of the extent we experience currently also create opportunities. Our task is to recognize those opportunities, partner with others and take advantage of them in order to keep our Department afloat. I know that all of you do your best to do so. The Department is you, the Department’s successes is your success. I’d like to express my sincere gratitude and thank you for all you continue to do, every single one of you in his/her place and role, to master these turbulences and propel the Department to the next level of academic and service excellence.
I wish you Happy Holidays, hope you can recuperate for a few days with your family and friends, and tank new energy. I look optimistically forward to tackle together with you the challenges 2020 will undoubtedly bring.